Substantial Online Outage Impacts Dozens Sites and Mobile Apps

A large-scale web outage has disrupted numerous websites and mobile apps worldwide, and users experiencing issues accessing the internet following issues at the cloud computing system.

The impacted services include the social media app Snapchat, Roblox, Signal, and Duolingo, along with multiple Amazon-managed operations like its key e-commerce site and the Ring doorbell device manufacturer.

In the UK, the financial institution Lloyds was impacted as well as its subsidiaries Halifax and Bank of Scotland, and further notifications of issues reaching the HM Revenue and Customs online portal on the start of the week. Also in the UK, multiple Ring users turned to online platforms to complain their home gadgets were not working.

Solely in the United Kingdom, accounts of issues on individual platforms totaled the thousands for every service.

The company stated that the outage began in the Atlantic coast of the America at Amazon Web Services, a unit that offers vital internet infrastructure for a host of companies, who utilize resources on Amazon servers. Amazon Web Services is the biggest global web hosting platform.

Soon after midnight (PDT) in the America (morning UK time), officials reported “increased failure rates and slowdowns” for Amazon's platforms in a area on the eastern US of the US. The widespread consequence was seen to disrupt platforms around the world, with the problem monitoring service reporting outages with the corresponding services in various regions.

The monitoring service Thousand Eyes, a tool that reports on web disruptions, further indicated a surge in problems on the start of the week, including several cases found in Virginia, the location of Amazon’s US-East-1 region where the company stated the issues started.